PASSENGER COMMENTS

Passenger Comment/Complaint Form

Title VI, ADA & Civil Rights Complaints

Most of the information in this form is optional. It is optional so that you may remain anonymous if you so desire. We will process anonymous complaints just as we will any other complaint. However, you will not have the benefit of learning the results of our investigation. Additionally, you will not know if there was an error on your part (perhaps in reading a schedule, standing in the wrong spot, etc.). As such, the same problem may occur!


We do not provide the name of the person filing a complaint to the Driver, nor do we alter our investigation in any manner on the basis of the person registering a complaint. So if you can, give us at least one way to reach you to talk about the problem you experienced and give us a better chance to fix it for you!


Thank you for your patronage.

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Mountain Line has various ways to keep up with your bus! You can download our Mobile App, follow your individual bus route on Twitter and get time delays. Or you can use our Trip Planner to help you find the best route to your destination. All of these tools can be used to help make your trip go smoothly.

Twitter Feeds

Follow  one or follow them all. Time delays, system wide news and more.

Twitter List →

Trip Planner

All Mountain Line bus routes are available on Google Maps. Plan your trip now!

Trip Planner →

Bus Finder App

Avoid standing by the road too long, track your bus with our mobile app.

Bus Finder App →
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