“Our commitment is to serve the public transit need of our community in a safe, efficient, and effective manner.”
Our mission is to
Surpass our customers’ expectations
Protect our resources
Embrace change to meet future demands
Our vision
Creating rider satisfaction through quality services
Valuing our employees as our best asset in meeting customer needs
Exercising sound stewardship of our resources
Our values
Safety first and always
Accepting change as a positive
Customer-focused
Innovation and Involvement
Influence through leadership & communication
Continuous quality improvement
Employee commitment/dedication
Informed decision making
Efficient processes
Growth through learning
Respect and compassion
Honesty and tact
Embrace technology
The Board’s Role
Provide effective policies to empower the organization
Create an environment that encourages positive leadership
Be agents for change and empowerment
Be learners/teachers/partners with the management staff and organization
Serve as Ambassadors of the Authority’s Services
Management Role
Positive and inspired leadership
Effective steward of assigned resources
Competent decision maker
Define & Communicate Organizational Needs
Organizational manager of daily operations
Effective communicator
Provide Stable Environment for Organization
Prepare Organization for Change
Agent of change and empowerment
Coach/mentor/teacher/learner
Recognize and Maximize Organizational Opportunities